Thonglor · Sukhumvit 55, Bangkok·Open daily 9:00–19:00
Pet hotel & grooming · Thonglor

A calm pet hotel & grooming house in Thonglor

A warm, clean and caring place for dogs and cats to stay, rest and get groomed — with simple reservations through LINE.

★★★★★ 5.0 on Google · 80 reviews
LINE @happytailshouse098 001 9099Thonglor / Sukhumvit 55
Dogs resting calmly in the lounge at Happy Tails House
Cage-free care24-hour caretakers
Pet hotel Grooming Bathing & haircut Cage-free 24-hour caretakers Daily walks LINE reservations
Calm, not complicated

Leaving your pet should feel calm, not complicated

Whether it’s travel, a busy week, or a grooming day, you want one trusted place that’s clean, calm and caring — and a booking process that’s simple from the first message.

Happy Tails House is a calm pet care house in Thonglor where you understand the stay, the grooming and the booking steps before you ever message.

See what your pet needs
A pet resting calmly on a soft bed
Choose what your pet needs

Hotel, grooming, or both

Pick what fits your week. Not sure? Start with a first visit or just ask on LINE.

The pet hotel

A calmer stay for pets who need care while you’re away

A clean, calm environment with caring staff on hand around the clock. Pets keep a steady routine — rest, walks and company — and you can add a grooming fresh-up before pickup.

  • Cage-free, calm rest
  • 24-hour caretakers on hand
  • Daily walks & gentle company
  • Food & health notes followed
  • Can stay social or separate as needed
Ask about a stay
Dogs resting calmly during a stay
Grooming

Clean, fresh and ready to go home

Drag the slider to see the fresh-up. Grooming can be booked on its own, or added before pickup from a hotel stay.

Freshly groomed dog
Before grooming
Before After

A calm, careful fresh-up

Every groom is gentle and unhurried — clean coat, tidy trim, and a pet that comes home soft, fresh and happy. Tell us your pet’s coat and any sensitivities on LINE.

Book grooming
Bath
Drying
Coat care
Hygiene trim
Pickup finish
Cats & dogs

Different pets need different care

Care is structured around each pet’s personality and routine — calm for the calm, playful for the playful.

Dogs at Happy Tails House
Dogs

For dogs

  • Daily walks & gentle play
  • Social time, or quiet space if preferred
  • A steady daily routine
  • Food & medicine followed as instructed
A calm cat resting
Cats — ask on LINE

For cats

  • A calm, quiet space
  • Low-stress, gentle handling
  • A clean environment & quiet routine
  • Care to your own instructions

Cat stays are arranged on request — message on LINE to confirm availability for your cat.

The stay journey

From check-in to pickup, the experience should feel clear

1Reserve on LINE
2Share pet details
3Confirm needs
4Check in
5Rest, stay & groom
6Pickup
01

Reserve on LINE

Send a quick message with your dates or grooming needs to get started.

02

Share pet details

Name, breed, age, temperament, food and any health notes.

03

Confirm health, food & grooming

The team confirms requirements and any grooming you’d like to add.

04

Check in

Drop off at a calm, clean space — your pet settles in with the team.

05

Rest, stay & get groomed

Your pet rests, walks and (if booked) gets a fresh-up before pickup.

06

Pickup with clear next steps

Collect a happy, fresh pet — and know exactly what’s next.

Reservation

Simple reservations through LINE

Tell us about your pet and what you need — we’ll open LINE with everything filled in, and the team confirms availability.

1

Choose a service

Hotel, grooming, bath, or first visit.

2

Tell us your pet

Dog or cat, name, breed, age, health.

3

Stay & grooming

Dates, grooming, food and behaviour notes.

4

You & send

Your contact, then open LINE pre-filled.

Start your reservation

Fill in what you can — anything you skip, the team will ask on LINE.

1Service
2Your pet
3Stay & grooming
4You & send

What do you need?

About your pet

Stay & grooming

You & final details

Or call 098 001 9099 — the team is happy to help.
Before check-in

Good pet care starts with clear information

A few simple details keep every pet safe and every stay calm. Share these when you reserve, and tell the team about anything special.

Vaccination

Up-to-date core vaccinations keep every pet in our care protected.

Flea & tick

Current flea and tick prevention before any stay or grooming.

Healthy pets only

Please keep unwell pets home so everyone stays safe and comfortable.

Food & medicine

Share feeding times, portions and any medication in advance.

Behaviour notes

Anxiety, allergies, injuries, heat cycle or special needs — tell us.

Emergency contact

A contact we can reach quickly gives everyone peace of mind.

Clear, reassuring and professional — the same sensible basics any trusted pet carer asks for.

Owner updates

Clear communication makes owners feel safe

A structured update flow can keep owners in the loop from reservation to pickup — so you always know your pet is settled, clean and cared for.

Shown here as an example of the LINE update journey owners could receive.

Happy Tails House
Happy Tails Houseonline

Reservation confirmed for Mocha — see you Saturday! 🐾

Tue
🏠

Mocha has checked in and is settling in nicely.

Sat 9:20
🛁

Bath & tidy-up done — soft, fresh and happy!

Sat 14:00
🦴

Ate well and had a calm afternoon rest.

Sat 17:30
🚗

Ready for pickup tomorrow afternoon — see you!

Sun 11:00
Build trust before they book

Content that makes owners trust the care before they book

The house is warm and the pets are photogenic. A steady flow of honest content — Thai and English — shows owners exactly what the care looks like.

A content direction for the brand — Thai + English, with strong before/after short-form formats.

Campaign ideas

Seasonal stories that bring the right owners in

Simple themes the brand can run through the year — each speaks to a real owner moment, not a promotion.

First-Stay Guide

For new owners

“Everything to know before your pet’s first stay” — calm, reassuring and clear.

Grooming Before Pickup

For travelling owners

“Come home to a fresh, clean pet” — add grooming to the end of any stay.

Thonglor Pet Owner

For the neighbourhood

“Your calm pet care house in Thonglor” — local, trusted and close by.

Holiday Pet Hotel

For holiday travel

“Travel knowing they’re cared for” — reserve early for long weekends.

Dog & Cat Care Education

For caring owners

“Small tips for calmer, healthier pets” — gentle education that builds trust.

The full journey

From first message to a calmer pickup

A clear path makes Happy Tails House easy to find, easy to book — and easy to return to.

Plan your pet’s visit

Plan your pet’s stay or grooming appointment

Send your pet’s details, dates and grooming needs through LINE. The team can help confirm the right next step before your visit.

Find us

Visit Happy Tails House

📍Location810/11 Sukhumvit Rd, Thonglor (Sukhumvit 55), Khlong Tan Nuea, Watthana, Bangkok 10110
🕘HoursOpen daily · 9:00 – 19:00
💬LINE / Phone@happytailshouse · 098 001 9099
Call Reserve on LINE